PROPERTY MANAGEMENT

Multi-Family

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SBMI Group specializes in managing multi-family assets from 5 to 200 units. We focus on creative ways for your asset to realize its full investment potential by focusing on new potential revenue sources, maintaining close relationships with tenants and constantly improving our operational strategy. SBMI Group is aware of the very real pain brought on by vacancy, turnover, and non-reimbursable expenses.

We have the expertise and the experience to oversee your multi-family investment, regardless of whether it is an A, B or C class asset. When you work with us, you receive a personalized property manager and live operator support 24/7. We work around the clock so you don’t have to. Behind every successful multi-family investment is a dedicated property manager who is passionate about their job.

With a watchful eye on all of the vital details important to you, we make sure your apartment grounds and common areas are meticulously kept, you have access to affordable upgrades, and tenant disputes are resolved quickly and professionally. In short, we strive to continually improve on past performance and maintain high levels of client satisfaction.

Because San Diego takes up so much space and has a huge population, multi-family housing in San Diego is complex and offers unique challenges. We proactively manage your property by staying current on the ever-changing demands of the dynamic real-estate marketplace so you continually receive unmatched insight on your investment.

LEASING SERVICES

We advertise aggressively & effectively

We advertise aggressively & effectively by employing both online and traditional methods to maximize your property’s exposure. Prospective tenants will be able to view your listing through various channels, as well as 24 additional high-traffic sites including craigslist.org, trulia.com, zillow.com, backpage.com, hotpads.com, yahoo.com, rent.com, and more. In addition, we provide professional on-site signage to capture street traffic, as well as conduct lease showings seven days a week. Most importantly, we make your property shine with eye-catching photography, which will completely change the way prospective tenants view your property. You get a genuine “just like being there” feel.

We find the perfect tenant

We find the perfect tenant by thoroughly checking their credit, background, eviction, income, and criminal history. We know it’s not enough to just skim an application to qualify a tenant. Then we personally verify all of the information on a tenant’s application by calling previous landlords and employers. We understand how important it is to find a reliable and responsible tenant that you can trust with your investment. By taking proper precautions up-front, you minimize the chances for evictions and late rent payments while maximizing your chances for a long-term, mutually beneficial tenant/owner relationship.

We prepare your lease contract

We prepare your lease contract because legal paperwork can be a hassle and very time consuming. As experts in California Lease Agreements, we negotiate, prepare, and execute contracts on behalf of our clients on our proprietary lease forms drafted by a leading team of real estate attorneys.

We ensure legal compliance

We ensure legal compliance with habitability, real estate laws and regulations. We are knowledgeable in California Landlord-Tenant laws and help mitigate fair housing-related lawsuits by adhering strictly to Fair Housing & HUD compliance. Many multi-family dwellings must comply with health and safety laws, including pool certificates, health certificates and occupancy permits, and we make sure your property does. We also work closely with public assistance programs, including Section 8 and the San Diego Housing Commission to make sure you pass inspections. Rest assured and leave all the legalities to us.

We host an online tenant portal

We host an online tenant portal so tenants can submit maintenance requests easily and pay their rent on time. Say goodbye to rent payments getting “lost in the mail.” With our online payment system, tenants can set up auto-pay for a seamless experience. SBMI Group knows it’s essential to provide quality and value to retain residents.

ACCOUNTING SERVICES

Accounting

We number crunch so you know how your property is performing at a moment’s notice. Our full-time in-house accounting team provides you with easy-to-read, real-time, customized property owner financial statements.

We are your personalized banker

Every landlord wants to make sure their property is operating efficiently. Our accounting department handles all account payables and receivables, including monthly rent collections, security deposits, and maintenance bill pay. We can even bill back tenants for utilities when the building is master metered using our RUBS program. Accuracy and promptness is our number one priority.

We host an online owner portal

We host an online owner portal so you get a full picture about how your property is performing in real-time. View your current P&L, browse prior month’s operating statements, and receive your rent payments quickly with ACH. We pride ourselves with being transparent.

We budget for CapEX

Property ownership can come with major expenditures from time to time, like roof repairs and rehabbing units to capture rent escalations. We help you budget for physical upgrades to your property, which helps maintain tenants and increases property value.

We can see your financial future

We can see your financial future by running financial models, analyzing your investment opportunities, and forecasting the operations of your assets. We utilize various statistics, including property transactions, interest rate trends, land prices and macro assumptions.

MAINTENANCE SERVICES

We are you handyman

We keep the small jobs small. Our full time, in-house maintenance team keeps your maintenance expenses low and gets your repairs done fast. We know how important it is to conserve operational costs, but it’s also equally vital to invest wisely in improvements and promotions to attract new residents.

We know the right people

For larger-scale jobs, we have long-standing relationships with local San Diego vendors and have negotiated bulk discounted prices to ensure they give us the lowest prices in the business matched with quality workmanship.

We have common sense

Our number one goal with maintenance issues is to get them resolved quickly and on a budget. We have a logical approach when it comes to repair so we never nickel and dime, and we always try to fix before we replace. Controlling expenses as a property owner is essential so we always evaluate whether the problem is a tenant or an owner responsibility upfront.

We are prepared for emergencies

When unexpected emergencies happen in multifamily housing, it’s important to have an emergency services response because disasters like floods and fires can quickly affect multiple units. We come prepared to answer your calls, keep you calm, and send help out immediately, 24/7 leveraging our 24/7/365 live answer emergency call center.

GENERAL MANAGEMENT SERVICES

We make tenants happy

We make tenants happy acting as a buffer between you and your tenant, handling all communication and all physical transactions. We build rapport with your tenant so that you never have to worry and this starts with our first interaction when they receive a move-in welcome gift from SBMI Group upon moving in.

We make on-site staff happy

We make on-site staff happy by working closely with on-site property managers. If you don’t have one, we’ll hire one for you. Having an onsite property manager at your multi-family complex is required by law if the asset is over fifteen (15) units.

We conduct walk-throughs

We conduct walk-throughs of your property, completing all move-in and move-out inspections so that you can be confident that your investment is protected. We also look for gas leaks, water leaks, and check the smoke detector and batteries.

We deal with the messy stuff

We deal with the messy stuff like posting late rent and eviction notices so you don’t have to. We always evaluate each situation and determine the best next steps, whether it be a “cash-for-keys” exchange, a “3 day pay rent or quit notice,” or an eviction. We also post all notices for tenants regarding late payment and notices to enter.

We maximize your rental income

We keep your property competitive by running rent comparisons on your property and increasing rent according to prevailing rental rates. We also focus on decreasing controllable operating expenses such as water consumption, landscape irrigation, common area utilities, and continuously renegotiating service contracts such as trash and laundry service.